For general inquiries, use the contact form above or email us directly at hello@boostr.work. For technical support, existing customers can reach us at support@boostr.work. We typically respond within 24 hours on business days.
Yes. Enterprise customers get:
• Dedicated account manager
• Custom SLA (99.9% uptime guarantee)
• On-premise deployment options
• Custom integrations (Jira, Linear, Azure DevOps)
• White-label options
• Priority support (2-hour response time)
Contact us to discuss your specific requirements.
Absolutely! We offer personalized demos for teams evaluating Boostr. During the demo, we'll:
• Walk through your actual codebase (if you'd like)
• Show live indexing and AI analysis
• Demonstrate PRD generation with your data model
• Answer technical questions
• Discuss pricing and deployment
Book a demo by filling out the form above or emailing demo@boostr.work
Bug reports:
• Email: support@boostr.work
• GitHub Issues: github.com/boostr-work/issues (public repo)
• In-app feedback button (for logged-in users)
Feature requests:
• Use the contact form above with subject 'Feature Request'
• Vote on existing requests in our roadmap: roadmap.boostr.work
• Join our Discord community for discussions
Yes! All paid plans include:
• Guided onboarding session (1 hour)
• Help with first repository indexing
• Team training on AI chat and PRD generation
• Best practices documentation
• Access to video tutorials
Enterprise customers get extended onboarding (up to 5 sessions) and dedicated Slack channel.
Standard support: Monday-Friday, 9 AM - 6 PM PST
Enterprise support: 24/7 with 2-hour SLA
Email responses within 24 hours. Live chat available for enterprise customers. Community Discord is active 24/7 with peer support.